We collect personal information when you make a purchase or interact with our store. This information may include your name, email address, shipping address, and payment details. We use this information to process your orders, communicate with you, and improve our services.
We do not sell or share your personal information with third parties except as necessary to fulfill your orders or comply with legal requirements. Your data is stored securely and protected using industry-standard encryption.
Terms of Service
By accessing and using this website, you accept and agree to be bound by the terms and conditions outlined in this agreement. If you do not agree to these terms, please do not use our website.
All content on this website, including text, graphics, logos, and images, is the property of I Shop Elite and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.
Items must be unused, in their original packaging, and in the same condition as when you received them. Please contact our customer service team to initiate a return. Refunds will be processed within 5-7 business days after we receive your returned item.
Shipping Policy
We offer shipping throughout South Africa. Orders are typically processed within 1-2 business days and delivered within 3-7 business days, depending on your location.
Shipping costs are calculated at checkout based on your delivery address and the weight of your order. Free shipping is available on orders over R500. You will receive a tracking number once your order has been dispatched.
